Using your Web site as a marketing tool

A high-impact Web site can be a powerful marketing tool. Before you start creating your Web site, take the time to plan a Web site creation strategy. The time that you spend planning will save you time in the building phase and help you build a more effective site.

First, make sure that your customers can find what they need when they get to your site. Make sure that they immediately see the name of your business and can tell what services or products you offer. When possible, provide a catalog that describes and shows your products and services. Customers also look for your pricing and a way to purchase your products online. Make it easy for them to contact you, and provide FAQs to answer questions.

After you have a useful Web site, how can you increase customer traffic? Customers use search engines to look either specifically for your site or for services or products. If they know about your business, they will find your Web site more easily if you have an easy-to-remember domain name. Plaster that domain name on all your stationery, your advertising — even on your trucks if applicable. Link to your site from related Web sites to gain even more exposure to customers.

Getting to the top of search engine result lists relies less on chance than you might think. Take advantage of keywords, and get listed on search engines, even if you have to pay a fee to do so. It won’t help much to be on the results list if you’re on page 27.

Don’t be afraid to borrow ideas from other sites that work. No one starts from scratch. With some planning and attention to detail, your Web site can be truly useful for your customers — and for your business.

Source: http://office.microsoft.com

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How Often Should You Redesign Your Company’s Web Site?

The easy answer is “more often than you think.” Web sites are a process, not a product. You should constantly look for ways to improve your site — a tweak here, an update there. And if something isn’t working, you need to fix it right away. There’s no reason — and no excuse — to wait.Even if you think the site is working fine, the Web changes so rapidly — in terms of design, technology, bandwidth, audience, and many other factors — that you simply can’t afford to leave well enough alone.You should reevaluate your site design every three months. If it’s been a year since you’ve made major changes to your site, you’re way past due for an overhaul.Finally, remember that we’re not just talking about changing a few graphics here and there. When you update your site, you need to rethink everything, including content, navigation, graphic design, publishing procedures, the tools you use, and even the site’s goals and objectives.Source: http://www.allbusiness.com

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Do I Really Need a Website?

A website is a business essential. Technically, your business will not fail just because you are not on the web, but it will certainly be harder to get a bigger slice of the pie - especially internationally. A website gives customers and potential investors a chance to ‘discover’ you, because it’s the place people go to research and compare businesses and its products or services.You might feel you have all the customers you need. But remember, being on the web is not just about selling to more. You can also use it to stay in touch and retain your existing client base by smartly integrating some of the new generation social media applications.Your best investment everYes, you will have to spend some money, but it is one of the best investments you will ever make. You will have to budget for a once-off web design fee and then a monthly web-hosting fee, but in return you get a permanent yet flexible marketing tool. Compare your web costs to what you would pay for a few radio spots (and who knows if anyone will hear it or had enough time to write down your phone number!) or a once-off newspaper ad (once it’s gone, it’s gone!) and even if you use newspaper advertising wisely, repetitive advertising will cost a lot more than your website.Source: http://ezinearticles.com

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Importance of Website Design and Development

A website is an online identity of a company or of an individual involved in Internet Marketing. The task associated with the website is to represent a company, sell company’s name, attract more visitors, generate more business leads, promote more sale of company’s products and services and ultimately, help to gain more return on investment.

In this era of advanced technology, electronic commerce have highly dominated the marketing practice, and due to easy availability and affordability of the Internet, people are running after it and making huge profit at the comfort of their home.

As a serious online business person, what is important for your business is, to prepare a website that is well designed, attractive, easy to navigate, highly usable, good content, full of relevant information, enough functionalities and are capable of retaining visitors for long and make them come back again.

We know, Web is the visual interface and what people look on the Web will be manipulated and interpreted into their mind and perception. So being a website designer and programmer, you must be careful about the use of color effects, lights, visual effects, positioning and size of contents and use of search engine friendly technology, so that people must remember your website name first and search you first on the Web.

To achieve all the above mentioned strategies, your website building needs a professional touch from qualified website designers and developers who can put their best acquired knowledge and experience to make a suitable portal that can turn each visitors into potential buyers.

In fact, there are two types of website design such as; static and dynamic website design. You can opt for static as well as dynamic website design where former is based on simple HTML code and latter is developed with advanced and sophisticated technologies based on the information provided in the database. Dynamic website is actually selling these days, because apart from its beauty and diverse applicability, it gives the ease of quick and self information updating facility to site administrator without being proficient technically.

Another important factor for a well designed and programmed website is the quality search engine optimization (SEO) service. SEO is the basis of search engine marketing success, because website optimization process spice-up the website with relevant keywords, facilitate one-way link, enhance link-popularity and place website at top or near the top of search engine result page that ultimately help in attracting motivated buyers and more traffic to website.

If you want to excel high in your online business, aforesaid strategies of website design and development must be dealt with great care. There are numerous such companies which can give promising website designing and development solution at an affordable rate, at the same time, false promise making dudes are also in plenty. For affordable Website design and development, you can even think of any offshore website design and development company with thorough research on their portfolios.

source: http://www.buzzle.com

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The Importance of Web Site Content

When browsing the web, most people are looking for information about products or services.  Before a potential customer will buy your product or service they need data or CONTENT.

The most important factors in the usefulness of your site are its content.  Quality content will keep people at your site longer thus increasing the chance they will contact you.  It will help when you want to establish link exchanges with other sites.  And it will help with search engine ranking.

But how do you find content for your site?  First of all, you don’t want to just link to content somewhere else on the Web.  To be true content for your site it must be one of your own pages.  The text of the content should apply in the context of you site.

The first place to look for great site content is from your own knowledge and experience.  If you have been involved in an area very long the chances are you have something to say about it; a story, some advice, descriptions of products or services…

For instance, a realtor who has been in business in the same place for a while will have plenty of knowledge of the geography, points of interest, restaurants, tourist attractions, etc. of the area.

If you include (for example)  a page on great restaurants in your city you can then offer a link from your web site to the web sites belonging to the restaurants you mention.  They should then link back to you. By this you will have improved your content while at the same time establishing some links that will be of real interest to your viewers  And the more they like your site the more is the chance these potential clients will recommend your site to others.

The second place to look is elsewhere on the web.  You can often get permission to use all or part of an article written by another as long as you give them credit.  If you are doing a link exchange with another site they web master will often be happy to let you put copy on your site with a byline that links back to theirs.

Just in terms of the general usefulness of your site, try to find content that is not easily available from other similar sites.  Make yours different and interesting.  The search engines may find unique content on your site and thus rank it higher.  Potential customers or clients will find themselves “bookmarking” your site and other sites will have more reason to exchange links with you.

Source: http://www.ultimatesitepromotion.com

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Get the most out of your website

In the present market, as businesses feel the pinch, your website should be viewed as ‘an employee’ - it costs you to develop and run it, so you must ensure that your company is getting the most from it. A recent report by BT Business found that the vast majority of small businesses are not using their websites effectively enough to attract customers. One in six of the business web sites reviewed had no e-commerce facility to sell to customers and just 11% maintained their website every one to two days.

Here are ten tips to build and maintain a website that will help expand your business:

1. Make sure that your website is built properly, and that you either know what you want, or are willing to spend time planning it with a reputable web agency
The planing stage is by far the most important; once site build begins any changes can cause serious functionality problems. This is because a website is essentially a mass of interlinking threads, and if you change one thread it can have an effect on other threads. It is almost impossible for a web agency that has started build, to provide the resource to properly check all the possible outcomes from all the possible scenarios related to the changed sections at this stage.

2. Actively use your website
Simple things such as regularly updating content, ensuring links are relevant and working, and using good quality images will make for a more positive user experience. It may be worth hiring someone specifically to manage your website if it is considered a key part of the business. A website could be considered a living thing, or at the very least organic; the more it is used the more it will grow.

3. Don’t rely on Search Engine Optimisation to paper over the cracks
Optimisation is an important consideration when planning the structure and design of your website, but shouldn’t be used as a shortcut to improve a site’s ranking if it hasn’t been built well or is being used incorrectly. Also, you may well be paying out a great deal of cash for very little ROI, and some SEO techniques employed could result in your site being blacklisted by the search engines.

4. Test, test and test again
Get your friends to test the site, your family even. Thing is if you’re building or working on a site you become accustomed to it, making it difficult to objectively assess userbility and accessibility.

5. A website needs to be simple to navigate and interact with
You must make it as easy (and safe) as possible to use a website. There are so many good sites out there that a user will quickly switch off, and probably never return if it is not easy to navigate round your site.

6. Be realistic about monetisation
For instance, charging for membership is not necessarily the right commercial choice. Web literate people are used to being able to register on most sites for free, and could be put off. However, if you have a large membership/user base it will be more attractive to potential advertisers.

7. Know your audience
If you can categorise your audience as market segments, this will be attractive to and make it easier to secure advertising from relevant businesses or organisations. It will also enable you to make informed decisions about how to develop your site if you know your user-base.

8. Make sure that your site is designed well
Functionality is about how the site works, design is about look and feel. Remember that design is subjective, therefore someone will always dislike it. As long as design doesn’t offend anyone, then you’re doing OK.

9. If your website was built 3 years ago, you may need to accept the fact that you should have a new one
Technology changes rapidly, and an old site with poor functionality may dissuade users from paying you a visit.

10. Know when to stop planning, and start building
Websites are amazing, with an almost infinite range of possibilities. But if you keep on adding and changing things, you could have the worlds best website that no-one will ever see.

Source: newbusiness.co.uk

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Make Your Website More Secure

Website security is more important today than it has ever been because Internet hackers have more technology at their disposal than ever before. Did you know, for example, that there are hackers who run software that instantly scans new domain names for security vulnerabilities? If the software finds vulnerabilities, the hacker can then enter the site, load it with malware, collect users’ personal data or steal financial information. The following are a few things you can do to make your site more secure from attacks both internally and externally:

Develop a relevant security policy

Early in the Web development process, it is important to assess the security needs for each section of your website and develop a specific security plan for each page. While your entire site needs to be secure, it is wise to devote extra time and effort toward protecting pages where sensitive information will be exchanged.

Use secure coding

Avoid the temptation to cut corners when coding your site, and allow plenty of time for debugging. Some coding errors may not affect the functionality of your site, even though they profoundly affect security. Validate all coding to build a solid foundation for your site.

Run penetration tests

If you’re not a hacker yourself, you may have no idea whether or not your site is secure. That’s why penetration tests are so valuable. Penetration tests find security weaknesses in a system either automatically through vulnerability scanner tools, or manually through Internet security agencies. While security agencies generally run more thorough penetration tests, it is vital to make sure the one you hire doesn’t employ any actual hackers who could turn around and exploit your vulnerabilities.

Buy a trusted SSL certificate

SSL (Secure Socket Layer) and TLS (Transport Layer Security) are used to encrypt user data when it is transferred from the user’s computer to the website. This protection shows up as a closed padlock in the user’s browser. Don’t allow users to enter information onto your site, especially sensitive personally information, without first purchasing secure SSL protection.
Don’t trust anyone

Because you never know who’s accessing your site, it is important to closely monitor users’ activity. Are people trying to upload unusual files? Are they overloading your site with requests? All unusual activity should be treated seriously. Also, don’t give any of your employees or developers too much unsupervised internal access your site. Many security threats come internally rather than externally. As an added protective measure, store sensitive data in a place that cannot be accessed through the Web.

Source: http://online.academy.edu/articles/make-your-website-more-secure.aspx

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10 Tips for Building a Profitable Web Site

According to Janet Attard, more and more small businesses are realizing that having a web site is no longer an option. It is a necessity because consumers, businesses and government buyers all use the web to buy products and services directly and to research those purchases they will eventually make offline through more traditional means.

Having a web site and profiting from it don’t necessarily go hand-in-hand, however. In fact, some web sites are so poorly designed and constructed that they drive customers away instead of getting them to open their wallets wide. You can minimize that problem by following these basic principles of sound web site design and navigation.

Read the full article

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Is Online Customer Service Scary?

There’s an old saying in business:

A happy customer will tell one or two people; an unhappy one will tell 10! So it pays to keep your customers happy–especially when doing business online.

While the fear may be justified that companies that respond online to disgruntled customers may encourage customers in future to take their complaints online (i.e. via twitter, facebook, and other social media networks) before calling customer support ;  the fact is, ignoring customers leads companies down a very steep slope.

When facing this ‘risk’ of customers taking their dissatification to online mediums which may lead to more negative online chatter and potential for others to chime in with their similar experiences and complaints, it is important to note that when more customers agree on a complaint, it’s probably a very plausible flaw in your service/product and should be fixed – or at least acknowledged – ASAP.

Good customer service requires engaging and connecting with customers on all mediums.  It is therefore important that companies adjust to the needs of their customers otherwise their customers will adjust by taking their business elsewhere along with sharing with others about their experience with your company.

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How will social marketing help you?

With the worldwide recession having its effect upon marketing budgets and advertising, it is now common to see companies making substantial cuts in spending as they try to become more economically viable in the current economic climate. 

This means that companies have to get smarter with there marketing budget. The traditional types of advertising known as outbound marketing which includes T V and Print advertising is very expensive and the Return on Investment ROI is difficult to measure. On the other hand inbound marketing which includes Social Networks, Search Engine Optimization and web analytics is less expensive and you can measure in real time the ROI.

Interestingly, Inbound marketing is still very much in its infancy, and as such, there are a lot of misconceptions. These misconceptions along with the fact that many persons do not know where to begin and even the most open-mined of marketers get nervous in broadening their strategy to encompass social media marketing.

The opportunities that are available to a marketer are endless when using social media as a marketing tool. A number of social media platforms allows us to interact with people in a more communicative way and ensure our ability to manage areas of business more effectively, these include customer relationships, market and product research, PR and campaigns.

This shows the powerful opportunities created by online social media because of the multitude of things that can be done, and the ways in which these things can be accomplished. Traditional marketers could get more for their money by using social media and also achieve things that are incomparable to traditional advertising.

ARTICLE(S) CITED :

- In the Recession, how is online social marketing going to help you? click here to view

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