The Largest Technology Incubator in the Caribbean... no one has built more web applications in the Caribbean than the Zip team.

CLIENT LISTENING

Listening to our clients is one of the most valuable weapons in our marketing arsenal. The objective behind client interviews is always the same: to improve client satisfaction, client loyalty, and increase long-term profitability.

We have found that seeking client feedback – and then acting on it – is the surest way to retain those clients and gain their confidence.

 C O N . T A C T . U S

to explain or identify the nature or essential qualities of; to fix or lay down definitely; specify distinctly: to determine or fix the boundaries or extent of: to make clear the outline or form of:

There are many ways to contact us. Use the method below that is best for your isssue.

• Help Desk - Click here to log a call - The ZIP help desk is used by our customers to communicate site additions, deletions & updates to current pages.
• Quality Assurance Client Projects - QA Server Access - Clients with current projects may view the state of those projects. If you have forgotten your password please use the help desk to recover it.
• Phone - (876) 931-1300 - (Office Hours Mon - Fri, 8:00 am - 4:30 pm, Eastern Standard Time)
• Fax - (876) 925-8382 - (available 24/7)
• Support - Click here to log a support call - This should indicate the technology that will be used to build the site. Most sites now use 'Open Source' software for many reasons. It is more robust, less expensive, more pervasive and much more.
• Sales - Queries to our sales technicians - Many mature standards now exist that define clear guidelines to ensure that both browsers and people who might be impaired can access most if not all pages of a website.
• Information - Get answers to any questions - Secondary information might be mission statements, case studies, contact information and more. These should be as clearly defined as the primary content on the website.