Microsoft Dynamics CRM 2011 Beta Coming in September

July 15, 2010

Microsoft (NASDAQ: MSFT) announced today that the next version of its customer relationship management (CRM) solution will be publicly available as a beta release in September.

Microsoft Dynamics CRM 2011 - code-named "CRM5" - includes stronger integration with Microsoft Outlook and Office, new visualization and collaboration features, and a more prominent role for partners.

Microsoft made the announcement at its Worldwide Partner Conference today. The software giant also said that Microsoft Dynamics CRM Online will be available in 40 markets and 41 languages by the end of the year.

The company will launch Microsoft Dynamics Marketplace in September, promising an easier way for partners to market and distribute solutions to Microsoft Dynamics customers. Customers will be able to search for applications and solution extensions from Microsoft and its partners for their CRM and ERP implementations. Dynamics Marketplace will be integrated within CRM 2011 so customers can search for applications from within their CRM environments.

As part of the October launch of the Microsoft Partner Network, companies registered in the network can receive 250 seats of Microsoft Dynamics CRM Online at no charge for internal use.

CRM 2011 will "take full advantage of native Outlook functionality, including previews and conditional formatting," Microsoft said, while a new contextual CRM Ribbon for Outlook and browser clients will offer consistent Microsoft Office navigation....

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Source: ecrmguide.com